Privacy Policy

Last Updated: 12/06/2025

 

At Ora Wellness Café Norwich, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect any information that you provide when using our website.

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Who We Are

Ora Wellness Café is a wellness-focused café based in Norwich, UK. Our website provides information about our menu, events, wellness initiatives, and contact details.

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What Information We Collect

When you use our website, we may collect the following information:

• Name and contact information (such as email address or phone number)

• Information provided when signing up for newsletters or submitting enquiries

• Technical data such as IP address, browser type, and cookies

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How We Use This Information

We collect your information to:

• Respond to your enquiries

• Send occasional newsletters or updates (only if you have opted in)

• Improve the user experience on our website

• Monitor website performance and usage statistics

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Cookies

Our website uses cookies to understand how visitors use our site and to enhance your experience. You can choose to accept or decline cookies through your browser settings.

 

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Third-Party Services

We may use third-party services like:

• Google Analytics (to track and analyse website traffic)

 

These services only have access to the data necessary to perform their functions and are obligated not to disclose or use it for any other purposes.

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Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Ask us to correct or delete your data

• Withdraw consent to data processing at any time

• Lodge a complaint with the Information Commissioner's Office (ICO)

 

How We Protect Your Data

We take appropriate technical and organisational measures to secure your personal information and prevent unauthorised access, use, or disclosure.

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Data Retention

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.

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Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

 

Contact Us

If you have any questions about this policy or your personal data, please contact:

Ora Wellness Café Norwich

Email: hello@ora-wellness.co.uk

Address: Ora wellness cafe, Unit 5, The Royal Arcade, Norwich, NR2 1NQ